ADVANCED DIPLOMA OF COMMUNITY SECTOR MANAGEMENT

CHC62015 Advanced Diploma of Community Sector Management

 

COURSE OVERVIEW

The Advanced Diploma of Community Sector Management is aimed at middle managers in a variety of community sector organisations including education and care, disability or aged care industry. Employees at this level plan and monitor service delivery, recruitment of other workers, performance management, risk management, and contribute to continuous improvement within the scope of their specific roles. Other tasks may include program or project management, or management of broader community-based organisations, such as early childhood education services.

This qualification is designed to assist leaders to build a high-performance client service ethos, increase staff capacity to make decisions, ensure decisions and projects are implemented, strengthen collaboration across hierarchical boundaries, and enable diverse work roles to have input into policy and practice developments.

Why study this course?

Through the Advanced Diploma qualification, you will develop the skills necessary to manage an entire organisation. For e.g. Childcare Centre Director

It will assist you in getting the best out of your team and will enhance your upper level management skills, with a holistic approach that focuses on best practice.

 

Do you see yourself as?

  • Nominated Supervisor
  • Director
  • Coordinator
  • Manager of approved service provider
 

Course

Entry Requirements

  • There are no formal entry requirements for this course. Students must be currently working in the Community Services Sector and have completed year 12 or be of mature-age.
  • On enrolment, you will complete a pre-enrolment questionnaire to identify if you will require additional support or resources
  • You may be eligible for Recognition of Prior Learning (RPL) if you have significant work experience in the industry
  • A post enrolment interview will be conducted to ascertain a students level of language, literacy and numeracy. This may include the completion of an LLN assessment
  • Students must read the Student Handbook Terms and Conditions prior to enrolment

Required for Enrolment

  • Unique Student Identifier (USI) – when enrolling online you will be asked to enter this
  • Alternatively tick the box when you enrol and we will create one for you
  • This USI keeps your training records and results together online in a government database

Resources

  • Access to a computer
  • Reliable Internet connection
  • Microsoft Office Suite

Resources provided by EPEC Education

  • Online learning material and assessments
  • Skills and knowledge self-assessments
  • Government accredited videos
  • Industry webinars
  • Online and phone support from Student Support Officer and Trainers and Assessors

We provide you with:

  • An E-Learning system that is easy to use and breaks assessments down into smaller more manageable components
  • Full PowerPoint resources and practical video presentations on each unit
  • Your own Student Support Officer to guide you through your study
  • Access to your trainer for learning support and guidance
  • Facebook student study group – talk to other students, your trainer and access additional resources

Course Structure

Practical component:

All students must be employed or approved to work in a Management role within an EPEC approved service for assessment. For this qualification you are not requirement to complete any minimum number of hours.

Examples of acceptable work roles (including acting, volunteer or assistant roles at this level) include Nominated Supervisor, Director, Coordinator or Manager. If not already employed in these roles, students are to obtain approval to work in these roles prior enrolling due to the limited availability of placement opportunities at this level. For this qualification you are not required to complete any minimum number of hours.

Theory and assessments

  • All units are self-paced
  • There are no exams
  • Assessments are not graded-they are competency based
  • There is no limit to how many times you can submit an assessment item
  • You will receive feedback and support during each unit to help you achieve competency

Your assessments will be measured through the following methods:
  • Online assessments
  • Observation of performance
  • Projects/portfolios

Course Duration

Approximately 12 months

Students studying full-time should allow approximately 15 hours per week

Payments

Money often gets in the way of what you want to do in life. When choosing who to study with do you go with the cheapest option or do you look for quality. Is it possible to afford both? Just like buying a car we want you to have the safest, most reliable and affordable set of wheels to get you from A to B. Your study journey is no different. With EPEC Education you don't have to worry about whether or not you got what you paid for. Or finding out after it’s done a few miles you brought yourself a big fat lemon! We’ll never leave you with a sour taste in your mouth because we won’t compromise on our quality or charge you an arm and a leg. You can pay your course fees in full (and receive a bit of a discount for doing so) or through convenient weekly and fortnightly instalments that can be scheduled around your regular outgoings.

New Years Special - Save $1000

See our current specials page for further information.

Interest free payments 

   
Weekly $50
Fortnightly $100
Monthly $200

Total cost of payment plan $2400

All payment plans to be commenced within 2 weeks of enrolment.

For EPEC Educations Refund Policy please refer to the Student Handbook Terms and Conditions.

Work Experience Placement

Walking away with a qualification doesn’t always give you the tools to jump straight into the workforce. One of the great things about studying your Certificate is you will gain practical, hands on experience in the ‘real world’. Essentially you get to test drive your new career while you study!

Subjects

Elective Units

  • BSBMGT605 - Provide leadership across the organisation
  • CHCPRP003 - Reflect on and improve own professional practice
  • CHCPRP004 - Promote and represent the service
  • CHCMGT005 - Facilitate workplace debriefing and support processes
  • CHCCOM003 - Develop workplace communication strategies

FAQs

How does 24/7 online study work?

The greatest thing about online study is you can study anywhere, anytime around your work and lifestyle commitments. You are in complete control and don’t have to worry about working to a restrictive time table or dreaded deadlines for assignments. Maybe you've just finished a nightshift and have a one hour train commute. Jump on your laptop or Ipad and get some study done. You've taken your kids to a play centre and it's noisy and you're bored. Pop in some headphones, grab out your phone and you're good to go. You take charge of your own study! 

Being in control of your own study does require motivation and loads of self-discipline. We know that it can often be a struggle particularly if you are studying alone. With EPEC you will be part of a community of learners who are studying the same course as you. We strongly encourage you to access our study groups on Facebook and interact with other students. Remember no question is a silly question!

How long until my work gets assessed?

EPEC Education aims to provide assessment marking results as soon as possible, within a maximum of two (2) weeks from the student submitting their assessment. In the event that marking time-frames are extending beyond two (2) weeks (eg due to times of peak demand, holiday periods, unforeseeable circumstances having arisen), any students affected will be advised by email with an estimated timeframe. 

Where can I find the Student Handbook?

You can find the student handbook in our Terms and Conditions at the bottom of this website or you can access it directly here - Student Handbook

How do I login to the Student Portal?

To get to the student login portal, just follow these two easy steps!

1.      Go to the Student Portal homepage

2.      In the top right-hand corner of the home page click the purple button labeled “Student Portal” – enter your login details (username and password)

If you haven't received your email with your login details check your junk folder. Depending on your security settings it might not go straight to your inbox.

Alternatively click here.

Help, my login details aren’t working? 

EPEC Education students will be issued a username and password to access the job ready portal. These will be in the following format:

Username: This will be emailed to you – it generally starts with the first 4 letters of your surname followed by a number

Password: This will be emailed along with your username. You have the option to change this once you login to the system under settings. Your password if you haven’t changed it is a combination of lower and uppercase letters.

If you are having difficulties logging in please call us on 1800 373 233

How do I use my Student Portal?

For instructions on how to use your Student Portal please watch the following videos for a step by step guide.

How to login

Overview of navigating the system

How to submit assessments

What do I need to study?

Multimedia: To make your life and study easier all of our units have a companion video. To play these you will require the latest Adobe Flash Player which you can grab here.

Resources: Your student portal contains additional resources to assist your study such as Training hints and tips. These are in PDF format. It is important to read these when starting your training course to make your study journey easier. To ensure you can read the PDF's you will need a copy of Adobe on your device which you can grab here.

What if I need help with my assessments?

Our resources are simple and easy to follow. Each unit is divided into 4 sections allowing you to send your questions and assessments throughout the completion of your unit. For further direction on how to use your resources please watch this video. 

This gives you an opportunity to receive feedback from your Trainer which will show you if you are on track and/or providing enough information in your responses. The great thing is you won’t be at the end of the unit before you realise you are not on track if this is the case. Our trainers provide valuable guidance throughout your training and are contactable in a number of ways. You will always receive a prompt response from us!

You can:

  • Call us on 1800 373 233 and speak with your Trainer or Student Support Officer
  • Email us through your student portal
  • Email your trainer direct on their individual email
  • Email Student Support
  • For more information on the Student Portal, check out our ‘Student Portal Tutorial' by Clicking Here

 

For technical difficulties call Catapult Support on 1800 682 199

 

 

 

Completing my assessments

Fill in the questions in the boxes underneath the questions and remember always click save along the way! 

Alternatively if you prefer you can complete your assessments in word and upload them.

How do I upload an assignment? 

The easiest way to upload assignments is to:

1.      Access the Student E-Catapult Portal

2.      Go to ‘My Documents’

3.      Select “Submit an Assignment”

4.      Follow the prompts! 

Who finds my Practical Placement?

Students are responsible for initiating contact with the vocational placement provider. EPEC Education's Student Support Officer will then contact the Organisation to ensure the suitability of the placement and organise the Vocational Placement Agreement.

Tips on how to find your Practical Placement

When looking for a suitable work placement consider the following:

  • Are you already working or volunteering in the industry? You could potentially do your work placement at your current place of work
  • If you're entering the industry for the first time, do some research about organisations in your area you could approach
  • EPEC Education has additional resources available to help with approaching and finding a suitable work placement available on your student portal under additional resources 

 

How do I apply for Recognition of Prior Learning?

If you would like to apply for Recognition of Prior Learning, simply tick the RPL box on your Enrolment Form. After enrolment, an RPL Assessor will contact you to discuss your evidence collection. Please also read the information on Recognition of Prior Learning in the Student Handbook.

You've completed part of your qualification elsewhere. No problem! EPEC Education also offers cross credits. We'll apply what you've already completed so you don't have to start again! 

Can I apply for a refund on my course fees?

All courses include an initial non-refundable administration fee of 25% of the total course fee. Beyond this, you may request a refund by following the terms and conditions of the Refund Policy found in the Student Handbook 

Please send an email to office@epeceducation.com.au or call 1800 373 233 to request a refund form.

I’m not happy, where can I make a complaint?

We work hard to ensure our students are happy and provided with all the resources, help and guidance needed. If you have a query about anything in relation to your study please give us a call! Studying is hard enough without the added stress of things that aren't working for you. We don't want you to lose sleep over it. Sometimes a problem shared is a problem halved and it can be a simple fix to get you back on your way!


If you still aren't happy we support your rights to lodge a complaint if you feel you have been treated unfairly. All complaints should be submitted in writing at the earliest possible opportunity and sent by email to office@epeceducation.com.au. For our full complaints policy please see the Student Handbook

I didn't pass an assessment and I want it reassessed

We understand sometimes you think you've smashed an assessment but when you get your marks back they fall short. This is always disappointing and we want you to know it doesn't mean you won't get there in the end! We will always provide you with feedback so you know where you can improve. And most of all if you're not happy you can give the Trainer who marked your assessment a call. You get as many goes as you need to become competent, but we strongly recommend following the comprehensive feedback to improve!

If you are still not happy with the decision we understand. EPEC Education will always provide you with a fair process to lodge an appeal when you've exhausted all other options. For a step-by-step guide on the appeals process please see the EPEC Student Handbook - Terms and Conditions.

 

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ADVANCED DIPLOMA OF COMMUNITY SECTOR MANAGEMENT

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